Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Yes! Our protein is 100% plant-based and dairy-free, making it completely safe for lactose-intolerant users.
No. Our products are free from artificial flavors, sweeteners, and preservatives.
Mix 1β2 scoops with water, plant-based milk, or smoothies once or twice a day, as part of a balanced diet and fitness routine.
Yes. Our ingredients are gentle and clean, designed to be safe for all age groups. However, consult your healthcare provider for any medical conditions.
Our products are made in India, inspired by the Himalayas and crafted with native herbs.
Yes, we ship TerraVirtue products to many countries around the world. However, international shipping availability may vary depending on local import laws and courier restrictions. If you're unsure whether we deliver to your country, please contact our support team at terravirtue5@gmail.com for confirmation.
You can reach us at terravirtue5@gmail.com. Weβre happy to assist you.
π‘οΈ Privacy Policy β TerraVirtue
Effective Date: [Insert Date]
Welcome to TerraVirtue (βCompanyβ, βweβ, βourβ, βusβ)! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://terravirtue.odoo.com and purchase our products.
π 1. Information We Collect
π¦ Personal Information
We may collect the following:
- Full name
- Email address
- Shipping & billing address
- Phone number
- Payment information (handled securely by third-party gateways)
π§ Non-Personal Information
We may also collect non-identifiable data such as:
- Browser type
- Device type
- IP address
- Website interactions
π 2. How We Use Your Information
We use your information to:
- Process and deliver your orders π
- Communicate with you π§
- Provide customer support π¬
- Improve our products and services π
- Send marketing or promotional content (you can opt out any time)
π³ 3. Payment Gateways
All transactions are encrypted and processed securely through trusted gateways:
- Razorpay
- PayPal
- UPI (India only)
- Credit/Debit Cards
Note: We do not store your payment details.
π 4. International Shipping
We ship worldwide π with some exceptions based on shipping laws and import restrictions of certain countries. If your country is restricted, we will notify you during checkout or via email.
π€ 5. Sharing of Your Information
We do not sell or rent your data. Your personal data may only be shared with:
- Trusted logistics partners for delivery π
- Payment gateway providers π³
- Legal authorities if required by law
π§ 6. Data Security
We implement strong physical, technical, and administrative measures to protect your data. However, no system is 100% secure, so we encourage safe browsing practices.
πͺ 7. Cookies & Tracking Technologies
We use cookies for:
- Site analytics
- Cart management
- Personalizing content
You may adjust cookie preferences in your browser.
π 8. Your Rights
You have the right to:
- Request access to your data
- Correct or delete your personal data
- Opt out of marketing communications
- File a complaint about misuse of data
Just email us at π§ terravirtue5@gmail.com and weβll be happy to help!
π§ββοΈ 9. Childrenβs Privacy
Our products are intended for users 13 years and older. We do not knowingly collect data from children under 13.
π 10. Changes to This Policy
We may occasionally update this Privacy Policy. Revisions will be posted here with a new βEffective Date.β
π¬ 11. Contact Us
For any questions, reach out to us:
π https://terravirtue.odoo.com
π 12. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party tools and services such as analytics, advertising, or social media integrations. These third parties have their own privacy policies, which we encourage you to review. We do not accept responsibility or liability for the content, policies, or practices of any third-party sites or services.
Β© 2025 TerraVirtue. All Rights Reserved.
From Mountain Roots to Modern Lives. ποΈπΏ